Airbnb Manager Lagos

Travicon Global Services Limited is a professional HR consultancy firm providing recruitment, talent management, and workforce solutions to organizations within Nigeria and internationally. We also offer expatriate support services, including visa processing, immigration assistance, relocation, and settlement services, helping individuals and businesses navigate cross-border employment and mobility with ease. We are recruiting to fill the position below:

Job Title: Airbnb Manager

Location: Lagos

Employment Type: Full-time Job Summary

The Airbnb Manager is responsible for overseeing the daily operations of the company's short-let apartments and properties listed on Airbnb and other booking platforms. The role involves managing reservations, coordinating guest services, supervising cleaning and maintenance, monitoring revenue and expenses, and ensuring that properties are well maintained and guests receive a satisfactory accommodation experience.

Manage Airbnb listings and other approved booking platforms, ensuring that property descriptions, photographs, pricing, and availability are accurate and up to date. Handle booking enquiries, reservation confirmations, cancellations, and guest communications promptly and professionally. Coordinate guest check-in and check-out procedures and provide information on property facilities, house rules, and available services. Ensure that apartments are clean, properly furnished, secure, and ready for guests before arrival. Supervise cleaners, housekeepers, maintenance personnel, and other service providers involved in property operations. Conduct routine property inspections and coordinate repairs, maintenance, and replacement of damaged or faulty equipment. Monitor bookings, occupancy rates, revenue, and operating expenses, and recommend strategies to improve profitability. Maintain accurate records of reservations, payments, expenses, inventory, maintenance activities and guest feedback. Handle guest complaints and service issues efficiently to maintain high customer satisfaction and positive reviews. Ensure adequate supplies of toiletries, cleaning materials, bed linens and other essential items. Safeguard company property, keys, access cards, equipment and furnishings. Ensure compliance with company policies, Airbnb platform rules, applicable safety standards and relevant local regulations. Prepare periodic reports on property performance, operational challenges, expenses and revenue for management. Perform other related duties as may be assigned by management.

HND or Bachelor's Degree in Hospitality Management, Business Administration, Estate Management, Tourism or a related field; relevant experience may be considered. Previous experience in Airbnb management, short-let operations, hotel administration or property management is an advantage. Assist in recruiting new staff if need be. Knowledge of Airbnb and other online booking platforms. Strong communication, customer service, organisational and problem-solving skills. Basic knowledge of budgeting, revenue monitoring, expense tracking and financial record-keeping. Ability to supervise cleaning and maintenance staff and coordinate external service providers. Proficiency in Microsoft Office, spreadsheets, email and digital booking management tools. Good attention to detail, integrity, accountability and time management. Ability to handle guest complaints professionally and manage multiple reservations simultaneously. Willingness to work flexible hours and respond to urgent guest or property-related issues when required. Should be willing to stay in accomodation provided and a 2 weeks shift on and off. Gender preferred is male.

N200,000 per month. Application Closing Date

2nd November, 2026. How to Apply

Interested and qualified candidates should submit their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the mail.