Warehouse Supervisor

Primary ObjectiveTo plan and oversee the execution of Warehouse and Stock Management activities in the project or capital, adhering to MSF protocols and standards to ensure optimal mission performance.Principal ResponsibilitiesOversee daily Warehouse and Stock Management operations in the project or capital, ensuring adherence to MSF standards, protocols, and procedures. These tasks include, but are not limited to:Managing medical and non-medical inventories in collaboration with the supply officer and stock owners, taking responsibility for the warehouse and its contentsImplementing necessary tools and management procedures to prevent stock shortages, losses (due to expiration, improper storage conditions, or temperature breaches), and excess inventory. Regularly verifying inventory levels through physical counts, maintaining up-to-date inventories, and monitoring consumptionVerifying, documenting, and organizing received goods, ensuring availability of a wide range of items for various projects and departments (including medical supplies, food, spare parts, tools, and equipment)Ensuring proper organization and storage of all items according to their specific requirements, with adequate protection, clear identification, and easy accessibility (considering cleanliness, security, and access)Managing the team under your supervision, including defining and planning individual tasks (daily oversight and quality checks), creating work schedules, and organizing team meetingsOverseeing, in coordination with the HR department, associated processes (recruitment, training/induction, evaluation, potential identification, development, and communication) for supervised staff to ensure appropriate sizing and knowledge levelsExecuting delegated tasks according to your expertise and as outlined in your job descriptionMSF-Specific AccountabilitiesWarehousing:Maintain warehouse priorities and efficiently plan work according to MSF procedures.Organize the warehouse following MSF guidelines to ensure safety and security of goods and personnel.Consistently monitor and maintain temperature control.Adhere to the inventory schedule as per the Mission chronogram.Incoming Freight ManagementHandle incoming shipments and returns accurately and promptly.Accurately and timely encode incoming shipments.Sign, archive, and distribute Freight Manifests to appropriate parties.DeliveriesManage the organization of deliveries to requesters accurately and promptly.Correctly encode deliveries in the system (Unifield)Archiving:Archive all relevant documents according to MSF procedures.Reporting:Submit monthly reports on time.Analyze report data and share insights with stock owners.Closely monitor the Action Plan following monthly reports.Oversee and communicate pre-rupture and rupture situations to stock owners in a timely manner.Supervision & Management:Provide ongoing training and development for team members.Arrange daily workers for warehouse activities promptly and in accordance with HR procedures.Data Management:Ensure accurate and regular updates of data encoded in Unifield, particularly regarding receptions, deliveries, and stock levels.Apply the same approach to other reported data (monthly stock reports, temperature, DW hours, etc.)Equip your team with appropriate knowledge and tools for data management, especially data quality: onboarding, UDQ, Extranet, etc.Perform any other tasks within your role's scope, as directed by supervision and according to mission needsMinimum Required Qualifications and SkillsEducation:Bachelor's Degree or equivalent in Warehousing or supply-related studies is preferred.Experience:Previous experience as a warehouse supervisor is desirable.Two years of experience in a similar role is preferred (preferably with MSF or other NGOs)Experience in medical stock management/medical supply is advantageousKnowledge of proper bookkeeping and inventory managementExperience using the Unifield software packageFamiliarity with standard concepts and best practices in stockroom or warehouse environmentsEssential knowledge of basic mathematics and use of measuring equipmentExcellent written and verbal communication skillsWork experience in developing countries or similar contexts is beneficial